01223 637802
Email : [email protected]
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hard disk recovery

NAS Recovery
We provide exceptionally fast, emergency NAS Recovery services for any system including PC's, Laptop's, Mac's, External Drive's, Server Raid Systems, NAS Devices, USB Sticks, Camera Media or any other system, we are happy to offer you a quick, reliable service. We recover data from all the main computer manufacturers including Dell, Apple, HP, Seagate, Maxtor, Hitachi, Western Digital, IBM, Toshiba etc.  No matter what system you have: give us a call on 01223 637802, and we will be happy to give you a free quote.

CDR Packages and Pricing
Our 3 packages have been created with you in mind.  You can either save money and wait a few days, or get your data urgently with our “critical service”.

  • Standard - £249 - 2-4 working day
  • Express - £399 – 1-2 working day
  • Critical - £599 – 24 hour turn around

*The above prices are fixed unless your disk has a mechanical failure.
We offer a drop off service in our offices in Belfast and London.  If you cannot get to either location, you can send your hard drive to us via a next day postal or courier service.
At CDR have recovered data from 1000s of servers over the past 10 years and are the quickest and most qualified Data Recovery Experts in the UK and Ireland.  Give us a call today to speak with one of our professional engineers for a quick quote.

Working with all Leading Hard Disk Manufacturers
Whether you are looking for your data to be recovered from a laptop or external drive system, we have you covered.  The following is a list of some of the disk manufacturers that we can help out with Seagate 7200.11 Disks, IBM Deskstar Disks, Western Digital Caviar Disks, Toshiba Laptop Disks, Quantum Scsi Disks, Maxtor Diamond Max series Disks, Fujitsu MPG Disks, Hitachi Travelstar Disks.  This list is by no means exhaustive, please contact us if the manufacturer of your disk is not listed.

95% of Data Recovered
We are passionate about what we do, and for this reason we are happy to confidently state that we recover all of the data in 95% of Server Recovery projects, with both internal and external hard drive systems. 

Experienced Data Recovery Experts
Our engineers are experts at retrieving data from all types of high-capacity storage devices.  As a company we have over 10 years of professional experience, offering the best possible chances of successful data recovery on the market today.

Our Guarantee – Pay Nothing if Data is not Recovered!
At CDR we offer a No Fix No Fee Service, so you will not have to pay anything if we don’t manage to recover your data.

Common NAS Recovery Error Messages:

  • Accidental reformatting of partitions, Accidental Deletion of Data, Virus Problems
  • Actuator Failure
  • Bad file name
  • Bad master directory block
  • Bad sectors
  • Cannot access <drive> because a disk error occurred
  • Clicking / Ticking / Scratching / Grinding Sounds
  • Directory not found
  • Drive not installed
  • Drive not working after Power Surge
  • Error reporting ' Primary Master disk failed, Press F1 to continue'
  • Firmware update failure
  • Freezing or locking up the computer or buring smell from system
  • Front red light on system not displaying
  • Hard disk is unable to be accessed ( Inaccessible drive or partition )
  • No such volume
  • Not a Macintosh disk
  • Not an HFS volume
  • Not detected by computer's CMOS/BIOS
  • Not spinning, Not powering on at all
  • Power surge or power spike
  • RAID Array failed
  • RAID array initialisation
  • RAID controller failure
  • RAID controller failure
  • RAID corruption
  • RAID disk failure
  • RAID disk overheat
  • RAID drive incompatibility
  • RAID drive overheat
  • RAID rebuild failure
  • RAID rebuild not completed correctly
  • Segment Loader Error
  • The disk <drive> cannot be accessed
  • The disk is seen in Operating System but asking to be formatted
  • Unable to boot computer due to system getting dropped.
  • Water or Liquid spilled on Hard Disk
  • You receive a question mark when you boot up the Mac system.

How we Work
At CDR we provide a no fix - no fee service, so if you don’t get your data recovered, you pay nothing!You will also receive a no obligation quote.  Call us on today 01223 637802 to find out how we can help you quickly retrieve your data, from any device.  Get your device to us your and we will take it from there.
As soon as the disk arrives in our office we get to work! Below, is a quick overview of how we approach things at CDR.
We know that every system is different; therefore we customize our processes to the needs of the client.  There are a few things that we do in every instance to ensure a high quality service.
Firstly, we image ALL disks.  Therefore ensuring that the integrity of your original disk is kept intact, we then extract your data from the imaged disk.
Every Hard Disk is supported by a variety of different interfaces, such as PATA Hard Drives, SATA Hard Drives, Portable Hard Drives, Mobile Hard Drives, IDE Hard Drives, SATA Hard Drives, SATA II Hard Drives, SATA 2 Hard Drives, SATA III Hard Drives, SATA 3 Hard Drives, eSATA Hard Drives, SAS Hard Drives, SCSI Hard Drives, iSCSI Hard Drives, ESDI Hard Drives, Fibre Channel Hard Drives, USB Hard Drives, Firewire Hard Drives and PCMCIA Hard Drives.  We can recover data from all of the above.

Our Simple 5-Step Data Recovery Process
We have created the whole process so that it is super easy to follow.  You will be supported every step of the way with our in-house consultants.

Step 1 – Get in touch
Get in touch any time via email (or during office hours via phone) to discuss the issue that you are coming across.  Call us straight away on 01223 637802 or drop us a quick email at the following email address:  [email protected]

Step 2 – Deliver your disk to us
We offer 2 options to quickly get the disk over to us quickly and easily, these are:

  • By post or courier
  • Drop in Service at one of our offices

Postal / Courier Service
We find that sending your disk via postal or courier service, is quickest and hassle free. Royal Mail Next Day Special Delivery is the quickest and most cost effective delivery method.  They offer up to £500 insurance and provide a quick overnight service.  If you send us your disk today; we will have it by tomorrow.

Provide a covering letter, containing the following information:

  • Full Contact Details (Full Name, Full Postal Address, Phone Number, Email Address). 
  • Please state the level of service you would like to receive: Standard, Express or Critical. 

NB. If the service is not provided in your covering letter then we will provide our “Standard Service” by default.

Our Address
CDR - Cambridge Data Recovery 24
Compass House
Vision Park
Chivers Way
CB24 9AD

Phone Number

01223 637802

Step 3 – Disk/s Arrive & Are Inspected
*You are under no obligation to pay us, until you agree on us sending the lost data over to you*
As soon as your Hard Disk arrives at our office we will inspect it and perform a full diagnostic to discover the issue/s and then decide on the level of data recovery that we can successfully retrieve from your Hard Disk. We will contact you as soon as we have more information on how we can proceed.You should hear from us within 24 hours of the disk arriving at our office (unless you have decided on going for the “Critical” service, in which case you will hear from us sooner. Our Standard Recovery process takes in around of 48-96 hours.

Step 4 – Your Data is Recovered and Saved
When we contact you to discuss your data, and the outcome, we will request payment at this point if you are happy to proceed.
As soon as payment clears we will back up the data onto your preferred media, normally DVD or portable hard disk.

Step 5 – Retrieved data will be sent to you
At the earliest possible opportunity, we will send your retrieved data via Next Day Courier Service. We aim to recover ALL data within 24-96 hours of disks arriving in our offices. Our aim at CDR is to deliver a high quality, low cost service that is unrivalled in the UK and Ireland.
For further information on our Data Recovery Services or to discuss a Data Recovery Quote call us on 01223 637802

Opening hours
Monday - Friday 9am - 6pm GMT
Email us anytime at: [email protected]


CDR - Cambridge Data Recovery, Compass House, Vision Park, Chivers Way, Cambridge CB24 9AD, Phone: 01223 637802